UK Delivery
FREE UK delivery on all orders over £50.
We ship by ParcelForce and/or Royal Mail.
Order is shipped within 48hrs of receipt with 1-2 days for delivery. If next
day is required, contact us on Tel:01343 611740 or email info@avainnes.com.
International Delivery
USA
We are now shipping duvets
and pillows Landed Duty Paid (LDP), which includes all duties and includes the 10% tariff set by the US administration. The price online is the total price to pay.
For other items on our website, we are working towards LDP, meanwhile all duties and the 10% tariff will be paid by the receiver. We value your custom and are working to ensure a smooth transition as new system is put in place.
Europe
We deliver to countries across Europe via either DHL or FedEx or International
Post. Please contact us for delivery charge info@avainnes.com
Switzerland
We can accept orders online direct to Switzerland. All duties and taxes are the responsibility of the receiver, with deliveries arriving by DHL or FedEx.
We are working towards offering free delivery for all customers in the EU.
Canada and Australia
We currently offer shipping to Canada and Australia with duties and taxes paid by the reciver. If you require delivery to another country, please contact us
at info@avainnes.com, and we’ll do our best to assist with individual arrangements.
Delivery Charges
- UK: £4.50 for orders under £50. Free delivery on orders over £50.
- International: Shipping costs vary by country, with exact rates provided at checkout.
Returns
If you have bought something and have changed your mind, we will accept returns under certain criteria. For health and safety reasons, it is important that the bedding is returned exactly as it was sent to you, unused, and in the same packaging, otherwise, a refund cannot be made.
Please email us at info@avainnes.com in the first instance, and we will provide return instructions.
For more information on Returns,
please see our Refund Policy at the bottom of the page.